<?xml version="1.0" encoding="ISO-8859-1"?>
<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/">
<channel>
	<title>Press 8 Customer Services New and Updated Knowledgebase Articles</title>
	<link>http://helpdesk.press8.com/kb.php</link>
	<description></description>
	<language>en</language>
	<generator>DeskPRO</generator>

	<item>
		<title><![CDATA[Quick Time only plays for a few seconds]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=3481-QWYC-2860</link>
		<description><![CDATA[When I click on a recording or message, Quick Time only plays the file for about 7 seconds.]]></description>
		<pubDate>Mon, 10 May 2010 20:57:02 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=3481-QWYC-2860</guid>
	</item>
	<item>
		<title><![CDATA[Setting Phone Provisioning Locally]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=6395-TAFM-8362</link>
		<description><![CDATA[How do I configure my Existing Polycom Phone to load provisioning data from the Press8 provisioning server?]]></description>
		<pubDate>Mon, 10 May 2010 15:09:27 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=6395-TAFM-8362</guid>
	</item>
	<item>
		<title><![CDATA[Internet Connectivity Requirements]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=6604-WEYU-1217</link>
		<description><![CDATA[What type of internet connection is required to support the phones?]]></description>
		<pubDate>Wed, 05 May 2010 14:12:12 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=6604-WEYU-1217</guid>
	</item>
	<item>
		<title><![CDATA[What type of reports are available and how can I view them?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=7302-WGVM-0322</link>
		<description><![CDATA[What type of reports are available and how can I view them?]]></description>
		<pubDate>Mon, 19 Apr 2010 17:47:17 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=7302-WGVM-0322</guid>
	</item>
	<item>
		<title><![CDATA[How can I change my settings?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=1281-YOLM-1855</link>
		<description><![CDATA[How can I change my settings, like customer or payment settings?]]></description>
		<pubDate>Mon, 19 Apr 2010 17:27:32 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=1281-YOLM-1855</guid>
	</item>
	<item>
		<title><![CDATA[What is a time group?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=8949-YOPN-0246</link>
		<description><![CDATA[What is a time group? How can I create one?]]></description>
		<pubDate>Mon, 19 Apr 2010 17:19:07 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=8949-YOPN-0246</guid>
	</item>
	<item>
		<title><![CDATA[How can I add a new telephone line?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=6310-JLVN-8495</link>
		<description><![CDATA[How can I add a new telephone line?]]></description>
		<pubDate>Mon, 19 Apr 2010 17:09:56 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=6310-JLVN-8495</guid>
	</item>
	<item>
		<title><![CDATA[What are sound files?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=8788-UOKB-1430</link>
		<description><![CDATA[What are sound files? How can I create and use one?]]></description>
		<pubDate>Mon, 19 Apr 2010 17:02:36 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=8788-UOKB-1430</guid>
	</item>
	<item>
		<title><![CDATA[What is remote access?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=9286-RODJ-9205</link>
		<description><![CDATA[What is remote access? How do I create a new remote access account?]]></description>
		<pubDate>Fri, 16 Apr 2010 14:49:27 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=9286-RODJ-9205</guid>
	</item>
	<item>
		<title><![CDATA[What is a pattern menu and how do I add one?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=5092-RJXB-8510</link>
		<description><![CDATA[What is a pattern menu and how do I add one?]]></description>
		<pubDate>Fri, 16 Apr 2010 13:43:30 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=5092-RJXB-8510</guid>
	</item>
	<item>
		<title><![CDATA[How can I create a Page Group?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=8277-EOPS-2150</link>
		<description><![CDATA[How can I create a Page Group and what does it do?]]></description>
		<pubDate>Wed, 14 Apr 2010 18:28:06 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=8277-EOPS-2150</guid>
	</item>
	<item>
		<title><![CDATA[How to add a person to the web interface]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=7603-QEDG-7480</link>
		<description><![CDATA[How to add a person to the web interface]]></description>
		<pubDate>Wed, 14 Apr 2010 14:59:05 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=7603-QEDG-7480</guid>
	</item>
	<item>
		<title><![CDATA[How can I add a new phone number?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=8849-RTHB-7598</link>
		<description><![CDATA[How can I add a new phone number?]]></description>
		<pubDate>Wed, 14 Apr 2010 14:54:00 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=8849-RTHB-7598</guid>
	</item>
	<item>
		<title><![CDATA[How can I add a mailbox?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=7569-RPBM-5846</link>
		<description><![CDATA[How can I add a mailbox?]]></description>
		<pubDate>Wed, 14 Apr 2010 14:42:43 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=7569-RPBM-5846</guid>
	</item>
	<item>
		<title><![CDATA[How can I create an IVR menu?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=5897-RFJL-5342</link>
		<description><![CDATA[How can I create an IVR menu (auto attendant)?]]></description>
		<pubDate>Wed, 14 Apr 2010 14:36:50 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=5897-RFJL-5342</guid>
	</item>
	<item>
		<title><![CDATA[What do feature prefixes do?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=9958-WFZM-3196</link>
		<description><![CDATA[What do feature prefixes do? How do I add one?]]></description>
		<pubDate>Wed, 14 Apr 2010 14:19:45 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=9958-WFZM-3196</guid>
	</item>
	<item>
		<title><![CDATA[How can I create a conference?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=7434-TYCN-0346</link>
		<description><![CDATA[How can I create a conference(s) through the control panel?]]></description>
		<pubDate>Fri, 09 Apr 2010 15:26:14 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=7434-TYCN-0346</guid>
	</item>
	<item>
		<title><![CDATA[How do I add a click-to-call button on my website?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=7921-IGHM-0059</link>
		<description><![CDATA[How do I add a click-to-call button on my website?]]></description>
		<pubDate>Fri, 09 Apr 2010 14:40:56 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=7921-IGHM-0059</guid>
	</item>
	<item>
		<title><![CDATA[What is the Bulk Dialer feature?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=2818-EIZV-8354</link>
		<description><![CDATA[What is (and how do I use) the Bulk Dialer feature?]]></description>
		<pubDate>Thu, 08 Apr 2010 20:34:40 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=2818-EIZV-8354</guid>
	</item>
	<item>
		<title><![CDATA[How do I use the &quot;Alerts&quot; feature?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=7657-HKLM-9021</link>
		<description><![CDATA[How do I use the Alerts feature?]]></description>
		<pubDate>Thu, 08 Apr 2010 20:14:39 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=7657-HKLM-9021</guid>
	</item>
	<item>
		<title><![CDATA[How do I make a call through the control panel?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=8725-QODJ-3825</link>
		<description><![CDATA[How do I make a call through the control panel?]]></description>
		<pubDate>Thu, 08 Apr 2010 20:00:04 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=8725-QODJ-3825</guid>
	</item>
	<item>
		<title><![CDATA[How to logon to the Press8 web interface]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=2287-UANM-9077</link>
		<description><![CDATA[How to logon to the Press8 web interface (where do I go?)]]></description>
		<pubDate>Thu, 08 Apr 2010 18:19:23 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=2287-UANM-9077</guid>
	</item>
	<item>
		<title><![CDATA[How can I add users?]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=4349-TGHN-5136</link>
		<description><![CDATA[How can I add users?]]></description>
		<pubDate>Thu, 08 Apr 2010 18:02:10 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=4349-TGHN-5136</guid>
	</item>
	<item>
		<title><![CDATA[How do I set an Emergency Routing should my Internet Connection go down]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=8712-ETVN-7564</link>
		<description><![CDATA[How do I set an Emergency Routing to plan for an Internet Connection interruption or weather event?]]></description>
		<pubDate>Wed, 31 Mar 2010 15:22:37 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=8712-ETVN-7564</guid>
	</item>
	<item>
		<title><![CDATA[Setting the Clear Modem in front of another router]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=7873-WEGX-2339</link>
		<description><![CDATA[How do I configure a Clear modem in order to connect it to the WAN port of my existing router?]]></description>
		<pubDate>Tue, 16 Mar 2010 13:25:03 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=7873-WEGX-2339</guid>
	</item>
	<item>
		<title><![CDATA[Polycom Phone Comparisons]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=4352-THZN-3014</link>
		<description><![CDATA[Which Polycom Phone is right for my office?]]></description>
		<pubDate>Sun, 28 Feb 2010 20:34:41 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=4352-THZN-3014</guid>
	</item>
	<item>
		<title><![CDATA[Polycom Soundpoint 650/670]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=7788-TYGX-7971</link>
		<description><![CDATA[How do I operate the Polycom Soundpoint 650 or 670 phones?]]></description>
		<pubDate>Sun, 28 Feb 2010 20:03:27 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=7788-TYGX-7971</guid>
	</item>
	<item>
		<title><![CDATA[Polycom Soundpoint 550]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=1972-YGKZ-3465</link>
		<description><![CDATA[How do I use the Polycom Soundpoint 550?]]></description>
		<pubDate>Sun, 28 Feb 2010 20:00:55 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=1972-YGKZ-3465</guid>
	</item>
	<item>
		<title><![CDATA[Polycom Soundpoint 321/331/335]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=9928-PSHC-5493</link>
		<description><![CDATA[How do I use the Polycom 321, 331 or 335 desk phones?]]></description>
		<pubDate>Sun, 28 Feb 2010 19:57:11 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=9928-PSHC-5493</guid>
	</item>
	<item>
		<title><![CDATA[Configuring a 911 Dispatch Address]]></title>
		<link>http://helpdesk.press8.com/kb_article.php?ref=2703-RYXN-6780</link>
		<description><![CDATA[&nbsp;How do I configure my 911 emergency dispatch address for my telephone?]]></description>
		<pubDate>Sat, 27 Feb 2010 13:58:23 +0000</pubDate>
		<guid isPermaLink="true">http://helpdesk.press8.com/kb_article.php?ref=2703-RYXN-6780</guid>
	</item>
</channel>
</rss>